We are working diligently to upgrade your digital banking experience for business. Most business users can expect an upgrade in early 2025. 

Digital banking is about to get easier with new online and mobile banking for business. Enjoy a simple, secure and seamless interface across all devices, plus enhanced mobile functionality so you can get more done from anywhere. Run your business more smoothly with features designed to improve cashflow.

Your business will further benefit from:

• ACH. Easily manage ACH payments, receipts, and payroll.
• Wires. Send money domestically or internationally, right from your digital device.
•  Positive Pay. Review transactions and catch fraudulent activity before the money leaves your account. You can now access Positive Pay on your mobile device.

Update contact information: Log in to the existing Business Online Banking to make sure we have your updated email address. When you log in to the new platform for the first time, you will receive a Secure Access Code (SAC) at your mobile number or email address that we have on record. If you need to update this information, please call us at 1-866-752-8135.

ACH/Wire templates: 

If you are an ACH/Wire user, it is critical that we have your ACH and Wire recipient data saved into templates in your current Business Online Banking in order to transition this data to the new system.  A step-by-step demo has been created to walk through that process if you do not currently use templates for originating ACH or wire activity. 

ACH Users: Create an ACH Template
Wire Users: Create a Wire Template

From a desktop: Beginning soon, visit minnwestbank.com to access the new Digital Banking. Log in with your existing Login ID (username) and password. You will be prompted to select a method to receive a Secure Access Code (SAC) to the new platform. Then use your Login ID and SAC to log in. You can see how this works in our interactive demo.

From a mobile device: Beginning soon, you will need to download our new Minnwest Mobile app from your app store first. (Please delete or remove the old app.) Log in with your existing Login ID (username) and password. You will be prompted to select a method to receive a Secure Access Code (SAC) to the new platform. Then use your Login ID and SAC to log in. You can see how this works in our interactive demo.

A Secure Access Code (SAC) is a unique, single-use 6-digit code which protects against fraud by safeguarding your online transactions and sensitive information. A SAC is another level of authentication in addition to your Login ID and password, providing you stronger online security. 

You will need your SAC in order to log in to the new system for the first time after the upgrade is complete.  

When logging in with the SAC, you will have the option to bypass this step on future logins. For security purposes, do not register any shared devices.

Yes. After the upgrade is complete, you will need to download a new app from your device's app store. For help with your first login, visit our interactive demo. 

Minnwest business and personal mobile banking now share a single app. If you are an existing personal banking user, you can use the same app for your business mobile banking.

If you were previously signed up for Bill Pay, you will remain so after the upgrade. To use the feature on a desktop, you will simply navigate to Payments > Bill Payment. Or on mobile, access Bill Pay from your home screen. 

All previously-saved Bill Pay information - such as payees, scheduled payments, and recurring payments - will be in your new Bill Pay profile.

Important: You may notice a change in when your bill payment funds are deducted from your account's available funds. Electronic payments will be deducted from your account on the evening before the Send Date. Funds must be available by 6:00 pm on the evening before the Send Date for payment to be sent. Check payments will be mailed to your payee on the Send Date and the payment will be deducted from your account when the payee cashes or deposits the check.

You can see if a payment will be electronic or via check by an icon next to the payee names.

Yes, the Cash Management team can help you to set up dual controls. Contact Cash Management at 1-866-752-8135 for assistance. 

If you are an ACH/Wire user, you no longer need to have a separate app for your soft token. You will be able to use a new Mobile Authenticator feature directly within the Minnwest Mobile Banking app. 

If you have an existing hard token, you will receive a new one in the mail prior to switching to the new digital banking platform.

You may discard your old hard token once it is no longer needed in the new Business Digital Banking platform. If you continue to use a hard token, a replacement will be mailed to you.

If you were previously enrolled in Online Statements, you will be enrolled in our new eStatements after the upgrade. You may be prompted to accept new terms & conditions to access your eStatements the first time.

You will have access to up to two years of eStatements depending on your original enrollment date.

Yes.  At initial login, you will have access to up to 24 months of transaction history.

You will be automatically enrolled in a default set of security alerts. From there you will navigate to your alert settings and enroll in a customized set of alerts that matter to you.