We get it — doers like you are extra-appreciative of time-saving technology paired with superior service. That’s what you get with Minnwest Bank’s new fleet of ITMs, which give you access to even more banking services than what you would get with a traditional ATM.
Since we’re kicking off summer with convenience in seven locations around Minnesota and South Dakota, you’ll want to read on to discover how ITMs are here to make banking better for you. Even better, if we have one in your community, stop by and check it out!
ITM stands for interactive teller machines. They come with all the transactions you’re used to seeing in an ATM (automated teller machine): checking your balance and retrieving cash. Unlike an ATM, ITMs use video technology to connect you with a live teller, so you can get even more done during your encounter. We want to use it to offer our customers the perfect blend of technology and friendly, competent service.
ITMs provide the same transactions you would expect at an ATM. Because an ITM lets you speak with a live virtual banker over a video screen, you can perform most of the same transactions you can access inside the bank at the teller counter.
Here’s a list of services you can access at both an ATM and an ITM:
Because you can speak face-to-face with a virtual banker, ITMs offer a wider range of capabilities and services for our customers, things that were never possible with ATMs.
Best of all, you can get answers to your questions right away from a Minnwest employee. Or, the virtual banker can refer you to the right Minnwest expert who can help.
In addition to your everyday transaction needs, virtual bankers can also assist with your online banking needs:
Come and visit us to see what ITMs have to offer.
Don’t see your branch on the list? We have plans to add more ITMs in the future. Stay tuned for more announcements!
ITMs provide an efficient way to make banking services easier to access to our customers, using the latest technology. Here’s a quick list of benefits to Minnwest customers:
ITMs allow Minnwest to provide longer service hours, especially at our smallest branches. Instead of having to plan your life around bank lobby hours — or face a long drive to a larger branch location — you have a more convenient option.
Simply pull up in your vehicle at participating drive-up locations, and knock out your to-do list without searching for parking or exiting your vehicle.
ITM is a big update from the traditional drive-up banking services. Not only because you don’t have to mess with vacuum tubes, but research also shows ITMs offer swifter service than traditional drive-through service by a margin of 3:2.
The ITM format is easy to use and follow, very similar to the ATMs you’ve grown to know and love over the years.
You’ll like the personal touch that accompanies ITMs. They make it easier for you to get your banking done, but you get the warm, personal service you’d expect from your branch location.
The virtual bankers that serve you through the ITMs are Minnwest Bank employees, based in our Eagan branch.
Innovative tools and stellar service right in your hometown.
Minnwest Bank is here for all your personal and business banking needs! Stop by a branch today and talk to one of our experts in personal banking.